Is customer service free?

Yes, after-sales service is completely free if the product is under warranty (2 years) and it is a manufacturing defect or a factory defect.

In this case, we will take care of the defective parts and send them back to you free of charge. Please note: our team of professionals will analyze the received items (photos, videos, description) to determine if the defect is indeed covered by the warranty. If so, the part will be provided to you free of charge.

Otherwise (e.g., damage caused by improper handling, impact during installation), a quote will be provided.

For more information click on the following link: Conditions .