Quote and request
On the same topic
How can I request a quote?
Simply create a customer account and request a quote online or in-store. Depending on your project (personal or professional), a dedicated sales representative—who is also an interior designer—will be assigned to assist you.
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What information needs to be provided to prepare a quote?
It is necessary to provide a list of the desired products.
- If you are an individual: indicate the type of project as well as your specific needs.
- If you are a professional: send us your future specifications.
The quote will be prepared immediately, within the hour.
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How long does it take to receive a quote?
The quote will be prepared immediately, within the hour.
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How long is a quote valid for?
Its validity will depend on the type of project and product availability. Depending on your request, we can provide a personalized quote, valid for a longer period if necessary.
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Is the quote free?
Yes, obtaining a quote is free and without obligation.
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Can I modify a quote once I have received it?
Yes, it is possible to modify a quote, adjust or delete products.
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Does the quote constitute an order?
No, a quote is a commercial proposal. The order is only validated after acceptance and confirmation.
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Do I need to pay a deposit after accepting the quote?
Yes, if you wish to reserve the merchandise, you will need to pay a deposit, usually between 20% and 30%.
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Can I cancel or modify a purchase request after it has been validated?
This depends on the order's progress. Please contact us as soon as possible.
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Can I receive a quote by email?
Yes, all quotes can be sent by email in PDF format. Simply provide your email address when requesting one.
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Do you offer discounts on quotes for bulk orders?
Yes, discounts may be granted for bulk orders. The discount amount depends on the volume, the type of products ordered, and the nature of the project.
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Does the quote include delivery charges?
Yes, delivery charges can be included in the quote upon request. Please specify this to receive a complete estimate.
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Can I request an urgent quote?
Yes, it is possible to request an urgent quote. Simply indicate this in your request. We will do everything we can to respond as quickly as possible.
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Who can I contact if I have a question about a quote I received?
A dedicated sales representative will be assigned to you. They will handle your case, including after-sales service, and will manage your entire customer account. They will be your single point of contact.
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Can the quote be issued in the name of my company?
Yes, the quote can be issued in your company's name. Please provide us with the following information: company name, address, SIRET number, and if necessary, a contact person for invoicing.
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What payment methods are accepted after the quote has been validated?
Once the quote is approved, several payment methods are accepted:
- bank card,
- bank transfer,
- cash (within the legal limit, only in store).
For professionals, deferred payment may be considered after validation of our services.
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What are the delivery times after a purchase request has been validated?
Delivery times depend on product availability and your geographical location. They will be determined together when the quote is approved. You will be able to choose your delivery date.
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Is a quote required before submitting a purchase request?
No, a quote isn't always mandatory. However, it's strongly recommended to clarify the products, prices, and terms before placing an order. For large or custom orders, a preliminary quote is generally required.
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Can I group several items into one quote?
Yes, you can absolutely group several items into a single quote request, provided they are part of the same order.
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Can I get a quote for my bank and do a pre-validation?
Yes, you can use a quote to send to your bank. Once the funds are released, you can give us a security deposit check which will not be cashed unless otherwise agreed.
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