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What are the definitions of the statutes?

Here are the different possible statuses and their definitions:

  • Deferred or scheduled order / before preparation: your order is scheduled for shipment on a date chosen by you, either according to your wish, or due to a supply delay if the product was not in stock.
  • This order has been validated by you.
  • Order being prepared: Your order is being processed in our warehouse. Our warehouse staff are collecting and packing it.
  • Order ready to ship: Your order has been prepared. It has been labeled according to the chosen carrier and is awaiting pickup. The carrier has been notified electronically to collect your order.
  • Order picked up by the carrier: Your order has been collected by the carrier. However, for bulky and fragile items, shipping is via courier. A processing delay is necessary, as the merchandise is only scanned upon arrival at the carrier's hub.
  • Order delivered: your order has been delivered by the carrier, you are in possession of the items ordered.
  • Order ready for collection: Your order is ready for collection in store or at a depot, depending on your choice. It will be waiting for you at the collection point.

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