How does the return process work for bulky items (bathroom furniture)?

The return process for bulky items is similar to that for other products regarding the right of withdrawal and packaging requirements. However, if you refuse the goods upon delivery, the return will be arranged by TOTS's shipping company, but the actual return shipping costs will be deducted from your refund. If you accepted the goods and wish to return them, you will need to choose your own carrier, and the return shipping costs will be your responsibility. For more information, please see the following page: Terms and Conditions .