How do I track a refund?

An email is automatically sent to you when the credit note is issued. Within 24 to 48 hours, we will process your payment and refund you using the same method you used.

Example: You paid for your order by check. In that case, we will refund you by check. You paid for your order by bank transfer. In that case, we will refund you by bank transfer; you will only need your bank account details (RIB) to complete the refund.